Within your welcome email, your barcode for the app will be mentioned within. If you are missing your barcode information, please see the front desk to provide you with the information.

Website: myiclubonline.com

Information Needed (As presented on your agreement):

• Full Name
• Agreement #
• Postal Code
• Email

Myiclub Provides the following information for Gold’s Gym Members:

• Group Fitness Class booking
• Personal Information (Can be updated by member)
• Invoice History for all payments made
• Billing Information / Members may update their billing through this system
• Make a payment to their account, past due or prepay
• Agreement Information
• Check in History

Please see below “Quick reference guide to help you find your Gold’s Gym BC barcode”

Gold’s Gym BC App, member registration guide.

All questions can be directed to your home club:

Gold’s Gym Port Coquitlam

Monday – Friday // 5:00am –11:00pm
Saturday and Sunday // 7:00am-8:00pm

778-285-4653
1950 Oxford Avenue Port Coquitlam, BC V3B 4H3
General Manager: joel@goldsgymbc.ca
Member Support Email: membersupport@goldsgymbc.ca

Gold’s Gym Langley

Monday – Friday // 5:00am –11:00pm
Saturday and Sunday // 7:00am-8:00pm

604-882-4653
19989 81a Avenue Langley, BC V2Y 0C7
Assistant General Manager: ashtonr@goldsgymbc.ca or davidc@goldsgymbc.ca
Member Support Email: membersupport@goldsgymbc.ca

Gold’s Gym University Market Place

Monday – Friday // 6:00am –10:30pm
Saturday and Sunday // 8:00am-8:00pm

604-224-4699
2155 Allison Road Vancouver, BC V6T 1T5
General Manager: samanthas@goldsgymbc.ca
Member Support Email: membersupport@goldsgymbc.ca

Gold’s Gym West Broadway

Monday – Friday // 5:00am –11:00pm
Saturday and Sunday // 7:00am-8:00pm

604-620-4653
709 West Broadway Vancouver, BC V5Z 1J5
General Manager: noz@goldsgymbc.ca
Member Support Email: membersupport@goldsgymbc.ca

Gold’s Gym Port Coquitlam: Complimentary Parking on Gold’s Premises

Gold’s Gym Langley: Complimentary Parking on Gold’s Premises / Underground Parking

Gold’s Gym University Market Place: Complimentary Underground Parking under reserved Gold’s Gym Stalls/ Pass must be displayed. Monthly pass to be obtained from Front Desk

Gold’s Gym West Broadway: Complimentary Underground Parking

Code Needed: Please ask Front Desk Receptionist
Decal Purchase: $49.99 (Non-Refundable)

Decal Application Details

Exterior Parking Decals: Installed either on the front left headlight (Driver’s side) or on the windshield in a place where the windshield wipers will not damage the decal (ideally top center, just below the rear-view mirror on the outside on the window)

Interior Parking Decals: Installed on interior of the front window just below the rear-view mirror.

Decal must be applied to the headlight or windshield. If the decal is not applied to the vehicle, the member forfeits the right to receive a complimentary replacement should there be a decal malfunction.

If the member purchases a new car, or has their windshield/ headlight replaced, the member must purchase a new decal to continue using the underground parking.

If the member removes the decal from their vehicle for any reason, they will not be able to reapply it and will have to purchase a replacement should the decal begin to malfunction.

Map for Parking Entry

Gold’s Gym West Broadway

Monday – Friday // 5:00am –11:00pm
Saturday and Sunday // 7:00am-8:00pm

Gold’s Gym University Marketplace

Monday – Friday // 6:00am –10:30pm
Saturday and Sunday // 8:00am-8:00pm

Gold’s Gym Langley

Monday – Friday // 5:00am –11:00pm
Saturday and Sunday // 7:00am-8:00pm

Gold’s Gym Port Coquitlam

Monday – Friday // 5:00am –11:00pm
Saturday and Sunday // 7:00am-8:00pm

Click here.

Purchase is available in club at any of our 4 locations and online here.

Please visit our website for the full list of member perks.

Please visit our website for our Personal Training information.

We also invite you to contact your home club and book a FREE Fitness Assessment with our certified personal trainers. Please email personaltraining@goldsgmybc.ca for additional information.

Yes, reservation for group classes is needed.

SCHEDULES

Each club location has a separate schedule. The most current schedules will be posted:

1. Our Gold’s Gym BC app here
2. On our website here
3. Your Mico Account must be set up to view the schedule here

CLASS BOOKING

A member can book a class through the:

1. Gold’s Gym BC app
2. myiclubonline.com (MICO)

Booking Policies

• Bookings cannot be made via telephone or in club as there is a mandatory COVID Screening each time a booking is made through the app and MICO
• Class booking opens 72 hours prior to the class start time. (eg. Friday Sept 17th@6:00pm – you can book for a class for Monday Sept 20th at 6:00pm
• All bookings can be cancelled up to 1 hour prior to the class on the app or MICO to avoid a late cancel fee
• A cancellation MUST be made at least more than 1 hour prior to the class start time or it is considered a “No Show” and will be subject to a $10+gst fee and charged through the member account
• A “No Show” fee of $10 + GST is incurred if you book and do not show up for class or If a member has incurs three (3) “No Show” bookings in 10 days – booking will be prohibited for 1 week
• All No-Show fees must be paid

1. What are the class safety guidelines?

Our Group Fitness Safety Protocols require that all Members and Instructors:

• Are vaccinated in compliance to Public Health Order guidelines and can provide proof of vaccination
• Are healthy prior to entering the facility
• Check-in using their key fob and have a confirmed reservation for the class
• Take a personal disinfectant spray bottle at check-in to use before and after class and return to the front desk upon exiting the facility

2. How do I check into class?

All group fitness participants must check-in as usual at the front desk. A late arrival may forfeit your spot in class if there are people on standby the day of the class. The instructor will conduct “roll call” a few minutes before the class start time. To avoid a “No-Show” fee of $10+gst – please cancel your class booking at least 1 hour before class time. All group fitness participants are encouraged to arrive early enough to complete the check-in process and set up their equipment prior to the class start time.

3: How many people will be able to attend classes?

Each club has different class capacities based on the size of the room and the format of the class to provide optimal safety

4. Do I need to wear a mask in class?

A mask must be worn upon entering the facility. It must continue to be worn unless exercising. It is an option to remove the mask during exercise.

5. How many classes can I do in one day?

Due to a reduced number of classes and class capacity on the initial schedule – it is recommended that that the members attend one (1) class per day as a courtesy to other members to have an opportunity to attend a class. We will be enforcing this if we see that there is an issue with members booking multiple classes consistently and/or if multiple booking are made and then not attended.

6. Can I workout before or after my class in the main workout area?

If you would like to do a regular workout BEFORE your class, MUST check-in under within the club capacity allowance. You must check out and then check back in for the class. This will allow for the club to maintain the correct club capacity for regular workouts. If you would like to do a regular workout AFTER your class, you MUST exit the club and check-in within the club capacity allowance.

CLASS RULES AND GUIDELINES

Class MAY begin 5 minutes past the booking time (e.g., 9:30am class begins at 9:35am) to allow for proper set up for all participants. Once class begins there will be no entry. Late comers will be asked to leave the facility. This is to maintain the safety of the participants in the class A limited number of lockers will be made available, please do not bring large bags or personal belongings. No bags will be allowed on the floor Safety floor markers have been placed at specific locations in the studio, to ensure that the equipment, and each GGX participant, is spaced according to proper social distancing guidelines. Please remain on the marked spot and do not stand or sit on an unmarked spot. Masks must be worn at all times except when actively exercising in the class.

After Class

1. Clean and disinfect your equipment thoroughly
2. Wearing your mask as you walk through the club
3. Do not loiter in other areas of the club floor as this will affect workout club capacity