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CUSTOMER SERVICE REPRESENTATIVE

By Careers

Gold’s Gym Langley, Port Coquitlam, University Market Place (UMP), and West Broadway are hiring part time Customer Service Representatives, with potential to grow!

Are you outgoing, enthusiastic, with a passion for fitness? We would love to hear from you!

Key Responsibilities

  • Greet members and guests enthusiastically to encourage a positive culture at the club
  • Promptly ensure that customer inquiries are resolved professionally and thoroughly via telephone, e-mail and in person encounters
  • Monitor member check-ins to identity delinquent accounts
  • Check in all members and guests using the proper registration procedures
  • Ensure that guests and appointments are directed to the appropriate employee/department in a prompt, professional manner
  • Promote club events, group fitness classes, and any other in-club events to members and guests
  • Efficiently and effective input and update daily cash reconciliation documents
  • Process point of sale items, such as retail and concession sales
  • Distribute membership cards, parking decals, towels, child-minding tickets, and other materials as needed

Qualifications

  • Customer service driven with an enthusiastic attitude
  • Committed to delivering exceptional customer service and promoting client loyalty
  • Have a positive attitude and outstanding, adaptive communication skills
  • High school diploma required
  • Excellent written and verbal communication skills
  • Proficient in Microsoft Office (Word, Outlook, Excel, etc.)
  • Knowledge of cash transaction processing procedures

What We Offer

  • Positive, rewarding, and collaborative team environment
  • Competitive compensation
  • Complimentary club membership
  • Discount on Gold’s Gym products and services

NOTE: This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Gold’s Gym British Columbia is an equal opportunity employer.

Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest.

To apply, please contact Courtney – courtney@goldsgymbc.ca.

CHILD MINDER

By Careers

Gold’s Gym Langley, Port Coquitlam, University Market Place (UMP), and West Broadway are hiring part time Child Minder, with potential to grow!

Are you outgoing, enthusiastic, love working with children and have a passion for fitness? We would love to hear from you!

Key Responsibilities

  • Plan, provide and participate in play-based activities that stimulate and support children’s intellectual, physical, social, emotional and language development
  • Listening to, encouraging, enabling, stimulating and ensuring the safe keeping of the children
  • Encourage understanding of others and supportive positive self-concepts with the children
  • Maintain discipline with the children and initiate other measures to control behaviour, when necessary
  • Maintain adequate records on individual children to ensure proper registration protocol
  • Organize and properly store toys, games, and other materials to ensure the Kids Club area is neat and orderly
  • Build and maintain positive and professional relationships with the parents/guardians/caretakers

Qualifications

  • High school diploma required and relevant work experience in a day care and//or childcare environment is preferred
  • Current CPR, and Child and Infant First Aid certifications
  • Completion of a clear Criminal Record Check
  • Passion in working with children
  • Creativity, initiative, enthusiasm and empathy
  • Committed to delivering exceptional customer service
  • Have a positive attitude and outstanding, adaptive communication skills

What We Offer

  • Positive, rewarding, and collaborative team environment
  • Competitive compensation
  • Complimentary club membership
  • Discount on Gold’s Gym products and services

NOTE: This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Gold’s Gym British Columbia is an equal opportunity employer.

Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest.

To apply, please contact Courtney – courtney@goldsgymbc.ca.

PERSONAL TRAINER

By Careers

Gold’s Gym Langley, Port Coquitlam, University Market Place (UMP), and West Broadway are hiring full and part time Personal Trainers, with potential to grow!

Are you outgoing, enthusiastic, with a passion for fitness? We would love to hear from you!

Key Responsibilities

  • Generate personal training sales through providing presenting the value of personal training by creating an outstanding experience for new and existing clients, referrals from members, and promoting the facility by distributing guest passes to prospective members
  • Prospect for new clients by contacting current members, in-club walk throughs, and out-reach activities
  • Develop personalized fitness programs in accordance of the member’s abilities and goals to influence behavior change
  • Conduct service appointments with members that includes fitness coaching, body fat analysis and nutritional counseling
  • Instruct and demonstrate to members on the proper use of equipment and exercise techniques which may include operating equipment and dynamically moving weight up to 50 pounds
  • Continually monitor and assist members to ensure proper form is used when performing exercises
  • Responsible for achieving monthly revenue goal established by the Fitness Manager
  • Maintain knowledge and participate in all club services, programs and products
  • Educate members on the Gold’s Gym British Columbia app to receive their personalized workouts, group class schedules, and more

Qualifications

  • Proof of Personal Training certification (ACE, NASM, ACSM, NSCA, etc.) or BCAK registered Kinesiologist and currently registered with a recognized organization (BCPRA, BCAK, CSEP or CFES)
  • Current Emergency First Aid and CPR Level A Certificate
  • Minimum of $2,000,000 in liability insurance
  • Passionate about fitness and helping others achieving their fitness goals
  • Strong leadership skills, with ability to motivate and influence people
  • Self-starter with an entrepreneurial spirit
  • Committed to delivering exceptional customer service and promoting client loyalty

What We Offer

  • Positive, rewarding, and collaborative team environment
  • Competitive compensation
  • Complimentary club membership
  • Discount on Gold’s Gym products and services

NOTE: This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Gold’s Gym British Columbia is an equal opportunity employer.

Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest.

To apply, please contact Courtney – courtney@goldsgymbc.ca.

MANAGEMENT

By Careers

Gold’s Gym B.C. has various management opportunities available in our sales, customer service, child minding and personal training departments. Management opportunities are available at our Langley, Port Coquitlam, University Market Place (UMP), and West Broadway club!

To apply to a management position, please submit your resume to Human Resources at courtney@goldsgymbc.ca.

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